Home IT repairs & support MelbourneStudent discounts
Mobile repairs, virus removal, upgrades, custom PC builds, and Mac or Windows support for homes, students, and small businesses.
CTRL ALT HELP is a Melbourne based mobile computer repair and tech support service. We believe fixing technology should be simple, transparent, and stress free. Our clients include home users, students, and small business owners who need devices that just work.
We come to you for most jobs. On site visits are available across Melbourne, and convenient pick up and return can be arranged when bench work is needed. Every job begins with a clear diagnosis so you know what is wrong, what it will cost, and how long it will take.
Whether it is a quick fix or a more complex repair, you can expect careful workmanship, tidy outcomes, and friendly service every time.
We handle everyday fixes for home PCs, Macs, and Windows laptops, including virus removal, slow performance, freezing, crashes, overheating, data transfer, and hardware failures. Whether you need a RAM upgrade, a new SSD, or a custom PC build, we make sure your computer runs smoothly and efficiently.
We design, install, and configure home NAS (Network Attached Storage) systems and entertainment servers so you can easily store, access, and stream your files, media, and backups from anywhere in your home. Whether you want a personal cloud for photos and documents or a Plex/Emby server for movies, TV shows, and music, we’ll get it running smoothly and securely.
Bought a new laptop, printer, smart TV, or home entertainment system? We take the hassle out of setup, ensuring everything is connected, updated, and working properly. We also provide guidance on the best tech solutions for your needs.
Want a cinematic experience at home? We install surround sound systems, projectors, smart TVs, and streaming devices, ensuring high-quality visuals and audio for movies, gaming, and music.
We operate on Melbourne time (AEST/AEDT).
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Prefer to talk? Call 0421 271 900. Mention your suburb, device type, and whether it is Mac or Windows. Students can ask about available discounts when booking.
Your details are used only to respond to your inquiry and arrange service.
We cover the Eastern Suburbs, Yarra Valley, Bayside, Inner City, Northern, South Eastern, Western suburbs, and the Mornington Peninsula. Get in touch to confirm your location.
Home PCs, Macs, Windows laptops, and custom PCs. We handle virus removal, software problems, hardware upgrades, slow computers, data transfer, new SSDs, RAM upgrades, and custom PC builds.
Yes. We are a mobile service for most home IT jobs. Pick up and return can be arranged for bench work when a repair needs more time or specialist tools.
Yes. Repairs include a 14-day return-to-bench guarantee. This is provided in addition to any rights you have under Australian Consumer Law.
Yes. Student discounts are available for eligible students. Mention it when you book and have a valid student ID ready.
We treat customer files and device information as private. Back up important files before repair where possible, and tell us if the device contains sensitive work, study, financial, or personal data.
We can help with Wi-Fi, routers, NAS, and home network setup. Fixed telecommunications cabling must be handled by a registered cabler.
